Frequently asked questions

FAQs

Welcome to the FAQ section of Gary's Carpet Service! We understand that you may have questions about our services, processes, and policies. To help you find the information you need quickly, we’ve compiled a list of frequently asked questions. If you don’t find the answer you’re looking for, please feel free to contact us directly. We’re always here to help!

  • What services do you offer?

    We offer a wide range of cleaning services, including carpet cleaning, sofa cleaning, office chair cleaning, tile and grout cleaning, mattress cleaning, and strip and wax floor services. Our team is equipped to handle both residential and commercial cleaning needs.

  • Are your cleaning products safe for children and pets?

    Yes, we use eco-friendly and non-toxic cleaning products that are safe for children, pets, and individuals with allergies or sensitivities. Your safety and well-being are our top priorities.

  • How often should I have my carpets professionally cleaned?

    It’s generally recommended to have your carpets professionally cleaned every 6 to 12 months, depending on the level of foot traffic and if you have pets or allergies. Regular cleaning helps maintain the appearance and longevity of your carpets.

  • What is included in your deep cleaning service?

    Our deep cleaning service includes thorough cleaning of all surfaces, including floors, carpets, upholstery, and more. We remove dirt, stains, and allergens, ensuring your home or office is clean and healthy.

  • How do you handle tough stains?

    We use specialized stain removal techniques and products that target and break down tough stains such as wine, coffee, pet accidents, and more. Our team is trained to handle a variety of stains and restore your surfaces to their original condition.

  • Do you offer any guarantees?

    es, we stand by the quality of our work and offer a satisfaction guarantee. If you are not completely satisfied with our service, please let us know, and we will make it right.

  • Can you provide a quote before the service?

    Absolutely! We offer free quotes based on the specific cleaning needs of your home or office. Contact us to discuss your requirements, and we’ll provide a detailed estimate.

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